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FAQ

Have questions? Find answers.

56 practical answers for the teams coordinating, editing and delivering multilingual media.

Getting started

What can I do in clipsubs?

Create multilingual subtitles and voiceover in the browser. Subtitle Studio brings AI transcription, translation, timeline editing, resync, re-splitting and quality checks into one workflow.

Who is clipsubs for?

It is built for media and localisation teams coordinating multiple languages, specialist contributors and client reviews.

Can I try clipsubs before choosing a plan?

Yes. New accounts include 30 free minutes, with no card required.

Can clipsubs fit into our existing workflow?

Yes. Import SRT files and export SRT, WebVTT or EBU STL. Start with a specific part of your workflow without changing everything at once.

Do I need to install anything?

No. clipsubs runs in the browser. The interface is currently available in English.

Which languages and file formats are supported?

Transcription and translation support 99 languages; AI Dubbing supports 32. Upload media up to 2 GB. Subtitle import is SRT; export is SRT, WebVTT or EBU STL. Dubbing produces MP4 and a translated SRT.

Transcription & translation

Can clipsubs detect the language in my recording?

AI Transcription supports 99 languages, with automatic source-language detection and support for mixed languages.

Can I transcribe several files in the background?

Yes. Batch upload your files and use Transcribe All to process them in the background.

Can I transcribe only a missing section?

Yes. Transcribe gap fills in speech that is missing from the subtitle track.

How do termbases help with names and specialist terms?

Assign a termbase to a project to help transcription recognise names, brands and specialist terms. Each list can contain up to 100 terms. Termbases guide transcription; they are not applied to translation.

Can I translate selected lines?

Yes. Translate a complete file or only the lines you select in the editor.

Will translation overwrite the source?

No. Each translated language is saved as a separate version.

Does in-editor translation use hours?

Translation inside the editor is free. Bulk Translate is a separate utility tool and uses 5 minutes per file.

Editing & quality

What does QC check?

QC has eight adjustable checks covering short and long duration, total and per-line length, line count, reading speed, early starts and formatting. It also detects overlaps.

Can I retime several subtitles together?

Yes. Shift the timing of multiple subtitles at once, or nudge a single subtitle by 100 ms.

What playback controls are available?

Playback speed ranges from 0.2× to 2×. The player shows captions and word-by-word highlighting.

Can I change subtitle structure?

Yes. Split, merge, add and delete subtitles, and insert line breaks.

What does AI Resync change?

AI Resync retimes an existing SRT to the audio, adds missed speech and removes subtitles that do not match the audio. The original version is kept so you can compare it with the result.

What does Re-split change?

It rebuilds lines by sentence or into 1, 2 or 3 lines using your limits for characters, reading speed and duration.

What still needs a person to review it?

AI output is a draft for your team to check. Review language, timing, speaker attribution and delivery requirements. Manual SDH tools are available; automatic sound tagging and automatic SDH speaker labels are coming soon.

Can I create SDH subtitles now?

You can manually assign speakers and edit subtitle text for an SDH track. Automatic sound tags, automatic SDH speaker labels and new subtitles on speaker changes are coming soon. A specialist should review the track against the delivery requirements.

Teams & specialists

How do I assign work to an external specialist?

Add a vendor with their working languages, then assign a specific language version with a deadline, note and AI hours allowance. The invitation leads to a vendor portal, where the specialist can accept and submit the task.

Are extra collaborators charged per seat?

Team workspaces have no seat limits. Owners, managers and members share an AI hours balance, with member limits available. Vendor tasks can have their own allowance and permissions.

Can editors and clients work on the same version?

One editor works on a version at a time; others can see the changes live and take over when it is free. Clients can review or edit through a version link without an account. Add a password or expiry and revoke the link when needed.

How do I keep versions and terminology clear?

Versions are grouped by language, with the latest marked and creation and edit times visible. Share or assign a specific version. Project termbases hold up to 100 terms per list and guide transcription; they do not currently guide translation.

Which workspace roles are available?

The available roles are Owner, Manager and Member.

Can I limit a member’s AI usage?

Yes. Set a limit for each member within the shared pool of hours.

Can I control which tools the vendor uses?

Yes. Set permissions for import, auto-fix, translation and QC per task.

How do I follow assignment progress and partial submissions?

Assignments move through offered, accepted and finished states, with email notifications at each step. Specialists can also submit part of the work. This keeps the handoff visible in the project without chasing a separate file.

Sharing & delivery

Can I share only one version?

Yes. Share any specific version rather than sending the whole project.

Can I add a password?

Yes. Password protection is optional.

Can a review link expire?

Yes. You can set an expiry date and revoke the link at any time.

Can I see if the review has started?

You can see whether the shared link has been opened or edited.

Can I export subtitles or burn them into the video?

Export subtitle files as SRT, WebVTT or EBU STL. clipsubs does not burn subtitles into video.

Can I join subtitle files from separate video parts?

Yes. SRT Merge combines SRT files into one subtitle timeline and applies timing offsets automatically. It joins subtitle files, not video files. Check sync and transitions against the final assembled video before delivery.

Dubbing & batch tools

What does AI Dubbing produce?

AI Dubbing supports 32 languages and produces a dubbed MP4 plus a translated SRT, without a watermark. Review the voice, pronunciation, speaker attribution and timing before delivery.

Can the voice be cloned?

Voice cloning is supported. You are responsible for obtaining the rights and permissions needed for the voices and content you use.

Can I control speakers and background audio in a dub?

Use automatic speaker detection or set the number of speakers yourself, from 1 to 4+. You can also choose to remove background audio when preparing the dub.

Can I use existing subtitles and batch tools?

Yes. Import SRT files as new files or versions. Bulk Translate accepts up to 20 SRT or TXT files, FPS Converter handles up to 20 files and bulk SRT QA checks up to 30. SRT Merge combines subtitle files, not the videos themselves.

Can I set tone and terminology for Bulk Translate?

Yes. Bulk Translate accepts up to 20 SRT or TXT files and supports 99 languages. Add custom instructions for tone and terminology, then download the results as a ZIP. Workspace termbases are not applied to translation. Review the translated files before delivery.

Which frame rates can I use in FPS Converter?

Use 23.976, 24, 25, 29.97 or 30 fps, or enter a custom frame rate. Process up to 20 subtitle files at once and download a ZIP. The tool adjusts subtitle timing; it does not change the video’s frame rate.

How many files can bulk SRT QA process?

Bulk SRT QA can check and fix up to 30 files at once.

Pricing & AI hours

How much does it cost to get started?

Free is €0: import, edit, QC, create language versions and export your own subtitles, with a one-time 30-minute AI trial and no card required. Starter is €20/month for 3 AI hours, Growth €50 for 8 and Pro €100 for 20. Yearly billing saves 15%. AI Dubbing is billed separately.

How do the plans differ?

All plans, Free included, have the same studio and collaboration tools. Free covers your own subtitles with a one-time 30-minute AI trial. Starter includes 3 AI hours for €20/month, Growth 8 hours for €50/month and Pro 20 hours for €100/month. Additional hours cost €7/h on Starter, €5.50/h on Growth and €4/h on Pro. AI Dubbing is billed separately.

Which actions use AI hours?

Transcription uses 1× source duration and Resync 0.3×. Utility tools use 5 minutes per file. Editing, in-editor translation, QC, Re-split and export are free. Extra hours are €7/h on Starter, €5.50/h on Growth and €4/h on Pro. Purchased extra hours never expire. AI Dubbing is billed separately.

What do extra hours cost, and do they expire?

Extra hours are €7/h on Starter, €5.50/h on Growth and €4/h on Pro; on Free, upgrade to a paid plan to add hours. Purchased extra hours never expire. AI Dubbing is billed separately.

Can I save with yearly billing?

Yes. Yearly billing receives a 15% discount.

How can I pay or cancel?

Card payments are handled through Stripe. You can cancel any time in the billing portal.

Is dubbing included in my plan?

AI Dubbing is billed separately and is not included in the hours that come with your subscription plan.

What if our team needs a larger processing allowance?

Pro includes 20 AI hours a month with extra hours at €4/h, and purchased hours never expire. For larger volumes, contact the team with your expected source-media volume and workflow requirements. AI Dubbing is billed separately.

Account & data

What happens to my content?

Videos are deleted after 30 days, while subtitle versions are kept. Retention dates are shown for each file. Customer content is not used to train the platform’s own AI models. See the Privacy Policy for data-handling information.

How can I sign in to clipsubs?

Sign in with your email and password, or choose Continue with Google. When creating an account with email, enter your first name, last name, email and password, confirm the password and agree to the Terms of Service and Privacy Policy.

What if I forget my password?

Use Forgot password on the sign-in page to start a password reset. If you use Google sign-in, choose Continue with Google. Contact the team if you still cannot access your account.

How is my editing saved?

The editor autosaves every 10 seconds and includes a crash backup.

Who operates clipsubs?

clipsubs is operated by SIA “Linearis”, registered in Latvia under number 41203019463.

How can I get help with a project or plan?

Use the Contacts page to reach the team. Describe the workflow or issue you need help with, such as a language handoff, file requirement, processing allowance or billing question.

Need something more specific?

Tell us where the handoff gets difficult. We’ll help you explore the next step.